Ideally, Adobe Illustrator (.ai) and (.eps) files are best. But check out our Artwork Guidelines page for a full list of all the accepted file types.

If you’re only etching your artwork, that may be ok! If not, we offer design help! Just contact us here with your artwork and idea.

23”x35” is the working area of our laser - but larger items may be able to be etched upon specific request

That can depend on material - but the ideal material thickness is 1/4” or thinner

Yes! This will however require additional file set-up and extra machine time, so contact us here for a quote.

Absolutely! Look through our materials page here for a full list of accepted materials, and fill out this form to set up dropping off your project!

Lead time is typically 10 business days but may take slightly less or more time due to job size. Depending on our current order volume, rush orders may be able to be accommodated for an additional fee.

We would be happy to answer it! We're always building on our FAQ and are happy to answer any questions that might still be lingering. Contact us and we'll get to it within 2 to 3 business days.